Read testimonials & reviews of what our customers say about us!

Customer Testimonials

5 Star Rating
Good morning Heather. The kitchen is done and it looks wonderful. Thank you so much for your help with these projects. I couldn't have done it without you. Larry and his assistant were also just wonderful. If you want, please come by and see the results of your work. Thanks for everything.

5 Star Rating
I love them! They were easy to work with, reasonably priced, and the work is beautiful. They even came to our house and recommended which flooring would fit out style and household members (a kid and two dogs). The best.
-Casey L.

5 Star Rating
Amazing people! Absolutely nice to work with them! Recommended to everybody!
-Vladimir P.

5 Star Rating
Great people and products, large selection. Will be back!
-Tops Countertops

5 Star Rating
It may look small on the outside but it has a huge variety. I love that they have the pricing right there and details about the flooring as well. Some places don't have the pricing shown. Staff is very nice and knows every detail about all the flooring. Staff does everything they can to help you choose the right flooring for your needs.
-Rachel S.

5 Star Rating
I just recently bought a home with my husband and we decided to redo the flooring in our whole house. We chose Floor Express because of their professionalism and great reviews. Heather was very sweet in helping us pick out what we wanted and Andy made us feel comfortable and excited about our new home. I had nothing but excellent service and will be recommending all my friends!
-Erica S.

5 Star Rating
Andy - On behalf of myself and my wife Christina, I wanted to let you know how pleased and impressed we were with Ryan and Jennifer. In my professional career, I dealt with many contractors and sub contractors, and I have to say these two young people are exemplary. They got right to work shortly after they arrived and worked well as a team. Ryan's 20 some years in the business was very apparent as he efficiently moved from the removal of the old flooring to the installation of the new material. Jennifer kept track of the baseboards, and cut material and kept things moving. Both have positive attitudes and are dedicated to their work.

We hope that the new flooring will continue to look as good as it does now, and not become curled and separated like the old.

In closing, it is our opinion that customers need to be informed whether or not any workers spending any time within their households are vaccinated against COVID. This holds even more so for any members of the household who have compromised health conditions.
-John P.

5 Star Rating
We are so pleased with our new flooring! It looks great! The crew that installed it was awesome! Sean and Tucker obviously take great pride in their work. I was clueless when it came to what color of flooring would look good —your designer‘s suggestions were spot on! We will be back when we are ready to replace the carpet in the bedrooms!
-Christina P.

5 Star Rating
We were thrilled with the service received from Floor Express. Heather and Andy were there for us from start to finish assisting with material selections, color, measurements and timely product procurement. They responded to our questions, concerns and needs expeditiously and with complete candor as we navigated our way through the hurdles faced in project development and execution. Our installer, Bob, was professional, highly competent and efficient and always courteous and responsive to questions. We, unhesitatingly, recommend the Floor Express team to everyone.
-Diane C.

5 Star Rating

On behalf of the entire Reliant Builders team, we want to thank you for everthing you did to make the new NCCU building such a functional and high quality facility. It is the first church that was ever built in Union. The vision of the church membership since the project started has been to not only serve the congregation extremely well, but also the entire community of Union and surrounding area. You and your company have contributed to the good that will come from this new meeting place which will continue for many decades to come.

Thanks again for your contribution.

Phil Werdal and Jubilee Whitman

5 Star Rating
Dear Staff,

I've met with Jim Anderson, who did an absolutely GREAT job on my seamless kitchen floor!  I am so grateful to you for sending me a guy who CAN do what the customer wants, and takes great pride in his work.  I've already recommended you and Jim to two homeowners.  In the future I will tell anyone I know considering a new floor in Olympia to ignore all competitors and go straight to the people who will do the job RIGHT.

Anyway, thank you very much for a job well done.  If circumstances require another floor in my cabin kitchen you can be sure you'll hear from me again!


Gina P.

5 Star Rating
Awesome customer service! Way better deals than any other places. Definitely the place to go if your on a budget and still want great flooring. Truly there to help you and even went so far as to help match flooring based on floor layout and high traffic areas. Fantastic!!
Adam G.

5 Star Rating
Wanted to let you know that I had a washing machine delivered to E8 yesterday. The delivery guys mentioned that the gold protective strip on the stairs was a "brilliant" idea and will preserve the stairs. It would have already been dinged up! So, thanks again. I really appreciate your sage advice.
Karen C.

5 Star Rating
Andy, thank you so much for having Rick repair our floors. They look beautiful, he does an amazing job.
M. P.

5 Star Rating
After nearly 10 years of doing business with Floor Express, I have nothing but praise to throw their way! They got me the laminate floor I really wanted for an unplanned repair at the price I needed in a hurry. Four years later they installed a random patterned a tile job throughout my house that still looks amazing. Now I'm remodeling a small bath and I happened upon their new location and not only did they have an outstanding piece of vinyl in stock but they had a remnant piece at an unbelievable price! I come from a family of craftsman, to say I'm scrutinizing would be an understatement. I like to shop local when i can give my business to worthy businesses. Service, selection, sourcing, installation, follow through, the way they stand behind their work- totally sets them apart from their competition. Recommend them? Always.
- D. King 

5 Star Rating
I have had nothing but positive experiences with Andy and Heather Schandl - they are hard working, personable, and professional. I believe they have the best value through their business at Abbey Floor Express and will continue doing business with them.
Retail Customer

5 Star Rating
After twelve years of working on a professional level with Andy and Heather of Floor Express, we were excited to turn to them for surfaces for our own new personal residence this year. The quality of the materials installed far exceeded our expectations, but even more important was the experience of the integrity they showed us while we were working with them. The professional manner, respectfully guided advice and level of experience we enjoyed made our project come together perfectly. When something goes wrong, you learn more about a person or a company than when things go smoothly...when a selection we made was not available, Andy had a solution even before it became a problem, a better choice at a comparable price. The installers they provided were professional and arrived on schedule, always showing appreciation for the work provided them and always thanked us before they left each day for allowing them into our home. Thank you both so much.
- John & Valerie

5 Star Rating
I found Andy and Heather to be completely honest people. Their prices are very reasonable. My old kitchen floor needed replacing. Their technician, with over 30 years of experience, removed my old flooring and installed a beautiful new floor. How he moved that heavy refrigerator of mine is beyond me. ;-) Heather has a great eye for color and style, and I used her suggestions. Floor looks beautiful. Works very well with all my color schemes. Andy and Heather are great people and I trust them completely. I give them my highest rating.
Teresa S.